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Tivoli Services : Intelligent, responsive and proactive system management

BIS can help you implement a solution for:
  • integrated view of complex IT environment
  • optimize your IT infrastructure performance and availability (network, servers, applications, workstations, devices)
  • speed up problem identification, prioritization and resolution
  • collect and report historical performance data
  • protect and maximize availability of your business data
  • maintain control of your assets: automation of software deployment and inventory of hardware and software resources

BIS helped 5 customers to improve their IT services by implementing Tivoli products and their imbedded out-of-the-box best practices, as well as customized features to satisfy specific needs.

An IT management solution project is a collaborative work with customer  and involves several phases:

  • gathering information about IT environment, existing management process and also about requirements and expectations from project
  • high-level and detailed design
  • installation, implementation and rollout
  • acceptance test

We also provide basic skills transfer for administrators during all project phases.

Tivoli products
  • IBM Tivoli Monitoring
  1. monitors essential system resources and critical applications
  2. detect bottlenecks and potential problems and automatically recover from critical situations
  3. real-time and historical graphs and data
  4. integrated views in Tivoli Enterprise Portal
  • IBM Tivoli Configuration Manager
  1. automation of software deployment
  2. central repository with inventory data about hardware and software in your enterprise
  • IBM Tivoli Remote Control – for remote assistance and diagnosis
  • IBM Tivoli NetView
  1. central view of your TCP and SAN networks
  2. discover and display network topology
  3. send TEC events
  • IBM Tivoli Storage Manager
  1.  protect your data by storing backup and archive copies on offline and offsite storage
  2. policy-based automation
  3. create a recovery plan that after a disaster will step you through the recovery of your most critical asset:data
  • IBM Tivoli Enterprise Console
  1. event management from a broad range of sources
  2. provides root cause analysis and resolution and pre-configured rules
  3. speed up problem identification, prioritization and resolution
tivoli1 Tivoli Enterprise Portal
  • integrated view of IT environment
  • real-time and historical views of systems and applications
  • pre-defined critical situations with visual and sound alerts and associated automated tasks to cure problems
tivoli2

IBM Tivoli Enterprise Console

  • event management; provides root cause analysis and resolution and pre-configured rules

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